{"id":4069,"date":"2025-09-24T16:49:59","date_gmt":"2025-09-24T14:49:59","guid":{"rendered":"https:\/\/sprinter3000.com\/?page_id=4069"},"modified":"2025-10-02T09:45:30","modified_gmt":"2025-10-02T07:45:30","slug":"complaint-administration","status":"publish","type":"page","link":"https:\/\/sprinter3000.com\/en\/klachtenadministratie\/","title":{"rendered":"Complaints administration"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id4069_e25701-78{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id4069_e25701-78 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4069_e25701-78 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4069_e25701-78 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:300px;padding-bottom:100px;grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}.kb-row-layout-id4069_e25701-78{background-image:url('https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-3000-WEBSITE-HEROS-3.jpg');background-size:cover;background-position:51% 27%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id4069_e25701-78 > .kt-row-layout-overlay{opacity:0.50;background-color:var(--global-palette7, #EDF2F7);}@media all and (max-width: 1024px){.kb-row-layout-id4069_e25701-78 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-4xl, 8rem);padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4069_e25701-78 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4069_e25701-78 alignfull kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column4069_19b02b-2f > .kt-inside-inner-col,.kadence-column4069_19b02b-2f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_19b02b-2f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_19b02b-2f > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_19b02b-2f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_19b02b-2f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_19b02b-2f{position:relative;}@media all and (max-width: 1024px){.kadence-column4069_19b02b-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_19b02b-2f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_19b02b-2f inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73, .wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73[data-kb-block=\"kb-adv-heading4069_1754f3-73\"]{font-size:60px;line-height:1.1;font-style:normal;letter-spacing:-2px;}.wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73[data-kb-block=\"kb-adv-heading4069_1754f3-73\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73[data-kb-block=\"kb-adv-heading4069_1754f3-73\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73, .wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73[data-kb-block=\"kb-adv-heading4069_1754f3-73\"]{letter-spacing:-1px;font-size:var(--global-kb-font-size-xxl, 4rem);line-height:1.3;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73, .wp-block-kadence-advancedheading.kt-adv-heading4069_1754f3-73[data-kb-block=\"kb-adv-heading4069_1754f3-73\"]{font-size:45px;}}<\/style>\n<h1 class=\"kt-adv-heading4069_1754f3-73 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading4069_1754f3-73\"><br>Klachtenadministratie<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09, .wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09[data-kb-block=\"kb-adv-heading4069_0d8a53-09\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09[data-kb-block=\"kb-adv-heading4069_0d8a53-09\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4069_0d8a53-09[data-kb-block=\"kb-adv-heading4069_0d8a53-09\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading4069_0d8a53-09 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading4069_0d8a53-09\">Effici\u00ebnt en professioneel klachtenbeheer<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column4069_359270-7e > .kt-inside-inner-col,.kadence-column4069_359270-7e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_359270-7e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_359270-7e > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_359270-7e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_359270-7e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_359270-7e{position:relative;}@media all and (max-width: 1024px){.kadence-column4069_359270-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_359270-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_359270-7e inner-column-2\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id4069_58befc-ba > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4069_58befc-ba > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4069_58befc-ba > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4069_58befc-ba > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id4069_58befc-ba > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4069_58befc-ba > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4069_58befc-ba alignfull has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column4069_72843e-7a > .kt-inside-inner-col{display:flex;}.kadence-column4069_72843e-7a > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xl, 4rem);}.kadence-column4069_72843e-7a > .kt-inside-inner-col,.kadence-column4069_72843e-7a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_72843e-7a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_72843e-7a > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4069_72843e-7a{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_72843e-7a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_72843e-7a{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4069_72843e-7a{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4069_72843e-7a{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_72843e-7a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_72843e-7a inner-column-1\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"wp-block-heading\">Professioneel klachtenbeheer voor expediteurs en logistieke bedrijven<\/h3>\n\n\n\n<p>Een goede <strong>klachtenadministratie<\/strong> is cruciaal voor elke expediteur of logistiek bedrijf. Klanten verwachten niet alleen dat hun zendingen tijdig en correct aankomen, maar ook dat eventuele problemen professioneel worden opgepakt. Met Sprinter 3000 beschik je over een ge\u00efntegreerde module waarmee klachten, problemen en opmerkingen eenvoudig geregistreerd, opgevolgd en opgelost worden. Dit verhoogt de klanttevredenheid en draagt bij aan een betere samenwerking met vervoerders en partners.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Wat is klachtenadministratie?<\/h3>\n\n\n\n<p>Klachtenadministratie, ook wel klachtenregistratie of klachtenbeheer genoemd, is het systematisch vastleggen, opvolgen en oplossen van klachten van klanten of partners. Het gaat hierbij om alle soorten klachten:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_138be3-67:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_138be3-67 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_138be3-67 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_138be3-67 .kb-svg-icon-wrap{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_138be3-67 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items4069_138be3-67 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items4069_138be3-67 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-4069_18dd45-b7 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_18dd45-b7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Klachten van klanten over vertraagde of beschadigde zendingen<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_8d7207-6a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_8d7207-6a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Klachten richting vervoerders over service of uitvoering<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_550607-c1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_550607-c1\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Interne klachten binnen het logistieke proces<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p>Door klachten centraal te beheren voorkom je dat meldingen verloren raken en kun je patronen herkennen die leiden tot structurele verbeteringen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Waarom is klachtenbeheer belangrijk voor expediteurs?<\/h3>\n\n\n\n<p>Expediteurs en logistieke bedrijven werken dagelijks met veel partijen: klanten, vervoerders, douane en andere stakeholders. Daarbij gaat er wel eens iets mis. Zonder een duidelijke klachten administratie kunnen klachten blijven liggen of onvolledig worden afgehandeld.<\/p>\n\n\n\n<p>Een goede klachtenadministratie zorgt voor:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_ad5958-b2:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_ad5958-b2 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_ad5958-b2 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_ad5958-b2 .kb-svg-icon-wrap{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_ad5958-b2 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items4069_ad5958-b2 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items4069_ad5958-b2 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-4069_08df30-14 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_08df30-14\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Transparantie:<\/strong> alle klachten overzichtelijk in \u00e9\u00e9n systeem.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_2ff1d6-0c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_2ff1d6-0c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Snelle opvolging:<\/strong> geen gemiste meldingen, elke klacht krijgt een status.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_15fe5a-26 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_15fe5a-26\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Koppeling met zendingen:<\/strong> klachten zijn direct gelinkt aan de juiste klant of vervoerder.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_bcd8f8-0d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_bcd8f8-0d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Analyse en verbetering:<\/strong> inzicht in terugkerende klachten helpt bij procesoptimalisatie.<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p>Kortom: een goed ingericht klachtenproces draagt direct bij aan hogere klanttevredenheid \u00e9n kostenbesparing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Hoe werkt klachtenregistratie in Sprinter 3000?<\/h3>\n\n\n\n<p>De <strong> module in Sprinter 3000<\/strong> maakt het registreren en beheren van klachten eenvoudig en effici\u00ebnt:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_e8bd1a-df:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_e8bd1a-df ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_e8bd1a-df ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_e8bd1a-df .kb-svg-icon-wrap{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_e8bd1a-df ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items4069_e8bd1a-df ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items4069_e8bd1a-df kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-4069_d37b28-1d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_d37b28-1d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Registratie van klachten<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_1a4a58-e9 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_1a4a58-e9 kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Nieuwe klachten worden ingevoerd in het systeem.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_ee90a3-69 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_ee90a3-69 kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Zowel klachten van klanten als klachten richting externe partijen kunnen worden vastgelegd.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_3eb0b4-f8 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_3eb0b4-f8\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Koppeling aan zending of klant<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_5800f7-ab .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_5800f7-ab kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Elke klacht wordt gekoppeld aan een zending, klant of vervoerder.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_6e637e-1c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_6e637e-1c kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Dit zorgt voor direct inzicht in het probleem en de betrokken partijen.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_f513d5-9f .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_f513d5-9f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Statusbeheer en opvolging<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_ee26ca-9c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_ee26ca-9c kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Klachten doorlopen verschillende statussen, van \u201cnieuw\u201d tot \u201copgelost\u201d.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_8b4195-4a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_8b4195-4a kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Medewerkers weten altijd wie verantwoordelijk is voor de klachtafhandeling.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_f7ebbc-3b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_f7ebbc-3b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Rapportage en analyse<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_9e434e-81 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_9e434e-81 kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Met rapportages zie je snel welke klachten vaker voorkomen.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_4bd136-a5 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_4bd136-a5 kt-svg-icon-list-level-1\"><div class=\"kt-svg-icon-list-single\" style=\"display: inline-flex; justify-content: center; align-items: center;\"><svg viewBox=\"0 0 24 24\" height=\"1em\" width=\"1em\" fill=\"none\" stroke=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display: inline-block; vertical-align: middle;\"><\/svg><\/div><span class=\"kt-svg-icon-list-text\">Dit helpt bij het verbeteren van processen en het voorkomen van herhaling.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.kb-row-layout-id4069_9f8a83-d3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4069_9f8a83-d3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4069_9f8a83-d3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id4069_9f8a83-d3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id4069_9f8a83-d3 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id4069_9f8a83-d3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4069_9f8a83-d3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column4069_22b127-94 > .kt-inside-inner-col,.kadence-column4069_22b127-94 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_22b127-94 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_22b127-94 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_22b127-94 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_22b127-94 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_22b127-94{position:relative;}@media all and (max-width: 1024px){.kadence-column4069_22b127-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_22b127-94 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_22b127-94\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"wp-block-heading\">Klachtenbeheer als onderdeel van kwaliteitsmanagement<\/h3>\n\n\n\n<p>Een moderne expediteur ziet een administratie van klachten niet alleen als een verplicht proces, maar als een kans om de kwaliteit van dienstverlening te verbeteren. Elke klacht biedt waardevolle feedback: waar gaat het mis, welke patronen zijn zichtbaar en hoe kan het proces slimmer worden ingericht? Door klachtenrapportages te koppelen aan KPI\u2019s, zoals doorlooptijd of schadepercentage, ontstaat er een concreet stuurmiddel voor kwaliteitsmanagement. Dit maakt het mogelijk om niet alleen klachten sneller op te lossen, maar ook structurele verbeteringen door te voeren in samenwerking met vervoerders en klanten. Zo groeit klachtenbeheer uit tot een strategisch instrument dat direct bijdraagt aan een hogere servicegraad en een sterkere concurrentiepositie in de logistieke markt.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column4069_e27129-63 > .kt-inside-inner-col{display:flex;}.kadence-column4069_e27129-63 > .kt-inside-inner-col,.kadence-column4069_e27129-63 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_e27129-63 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_e27129-63 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4069_e27129-63{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_e27129-63 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_e27129-63{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4069_e27129-63{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4069_e27129-63{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_e27129-63 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_e27129-63\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-1024x683.jpg\" alt=\"Klachtenadministratie in Sprinter 3000\" class=\"wp-image-3394\" srcset=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-1024x683.jpg 1024w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-300x200.jpg 300w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-768x512.jpg 768w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-1536x1024.jpg 1536w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/07\/blue-eyed-business-woman-white-blouse-standing-confident-pose-with-her-international-co-workers-indoor-portrait-asian-african-employees-with-blonde-lady-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column4069_654921-cd > .kt-inside-inner-col{display:flex;}.kadence-column4069_654921-cd > .kt-inside-inner-col,.kadence-column4069_654921-cd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_654921-cd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_654921-cd > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4069_654921-cd{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_654921-cd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_654921-cd{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4069_654921-cd{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4069_654921-cd{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_654921-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_654921-cd inner-column-1\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n\n<style>.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{display:flex;}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col,.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4069_1f2cfa-1e{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_1f2cfa-1e{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4069_1f2cfa-1e{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4069_1f2cfa-1e{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4069_1f2cfa-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_1f2cfa-1e inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id4069_b46939-2e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4069_b46939-2e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4069_b46939-2e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id4069_b46939-2e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id4069_b46939-2e > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id4069_b46939-2e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4069_b46939-2e alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column4069_d5551a-51 > .kt-inside-inner-col{display:flex;}.kadence-column4069_d5551a-51 > .kt-inside-inner-col,.kadence-column4069_d5551a-51 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_d5551a-51 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column4069_d5551a-51 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4069_d5551a-51{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column4069_d5551a-51 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_d5551a-51{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4069_d5551a-51{align-self:flex-start;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}}@media all and (max-width: 1024px){.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4069_d5551a-51{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column4069_d5551a-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_d5551a-51\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-AFBEELDINGEN-VIERKANT-800-x-800-px-5.jpg\" alt=\"Klachtenadministratie in Sprinter 3000\" class=\"wp-image-2742\" srcset=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-AFBEELDINGEN-VIERKANT-800-x-800-px-5.jpg 800w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-AFBEELDINGEN-VIERKANT-800-x-800-px-5-300x300.jpg 300w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-AFBEELDINGEN-VIERKANT-800-x-800-px-5-150x150.jpg 150w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/SPRINTER-AFBEELDINGEN-VIERKANT-800-x-800-px-5-768x768.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column4069_6b386f-cd > .kt-inside-inner-col,.kadence-column4069_6b386f-cd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_6b386f-cd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_6b386f-cd > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_6b386f-cd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_6b386f-cd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_6b386f-cd{position:relative;}@media all and (max-width: 1024px){.kadence-column4069_6b386f-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_6b386f-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_6b386f-cd\"><div class=\"kt-inside-inner-col\">\n<p>Voordelen van deze module<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd60f3-cb:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd60f3-cb ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd60f3-cb ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd60f3-cb .kb-svg-icon-wrap{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd60f3-cb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items4069_dd60f3-cb ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items4069_dd60f3-cb kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-4069_2a4962-40 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_2a4962-40\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Centrale registratie van alle klachten<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_9f81e4-ae .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_9f81e4-ae\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Directe koppeling aan klanten, zendingen en vervoerders<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_d49056-7a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_d49056-7a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Effici\u00ebnte opvolging met statusbeheer<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_2dba6a-f2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_2dba6a-f2\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Heldere rapportages voor procesverbetering<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_5bd973-08 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_5bd973-08\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Betere samenwerking met partners en klanten<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd920c-48:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd920c-48 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd920c-48 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd920c-48 .kb-svg-icon-wrap{color:var(--global-palette2, #2B6CB0);}.wp-block-kadence-iconlist.kt-svg-icon-list-items4069_dd920c-48 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items4069_dd920c-48 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items4069_dd920c-48 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-4069_aae776-a2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_aae776-a2\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Centrale registratie van alle klachten<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_d4748c-d6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_d4748c-d6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Directe koppeling aan klanten, zendingen en vervoerders<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_b4a4fa-8d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_b4a4fa-8d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Effici\u00ebnte opvolging met statusbeheer<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_5f0f1a-3b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_5f0f1a-3b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Heldere rapportages voor procesverbetering<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-4069_d05910-42 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-4069_d05910-42\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Betere samenwerking met partners en klanten<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">Start nog vandaag<\/h3>\n\n\n\n<p>Wil je de klanttevredenheid verhogen en je interne processen verbeteren? Dan is de klachten-administratie van Sprinter 3000 een waardevolle toevoeging voor jouw organisatie.<\/p>\n\n\n\n<p><strong>Neem vandaag nog <a href=\"https:\/\/sprinter3000.com\/contact\/\" data-type=\"page\" data-id=\"2131\">contact<\/a> op<\/strong> voor een demo of offerte en ontdek hoe Sprinter 3000 jouw klachtenadministratie naar een hoger niveau tilt.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column4069_a71c02-d0 > .kt-inside-inner-col,.kadence-column4069_a71c02-d0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_a71c02-d0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_a71c02-d0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_a71c02-d0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_a71c02-d0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_a71c02-d0{position:relative;}.kadence-column4069_a71c02-d0, .kt-inside-inner-col > .kadence-column4069_a71c02-d0:not(.specificity){margin-bottom:var(--global-kb-spacing-md, 2rem);}@media all and (max-width: 1024px){.kadence-column4069_a71c02-d0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_a71c02-d0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_a71c02-d0\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"wp-block-heading has-text-align-center\">Veelgestelde vragen <\/h3>\n\n\n\n<p class=\"has-text-align-center\">Staat jouw vraag er niet bij? Neem dan&nbsp;<a href=\"https:\/\/sprinter3000.com\/contact\/\">contact&nbsp;<\/a>met ons op.<\/p>\n\n\n<style>.kadence-column4069_22049d-f3 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-md, 2rem);padding-right:var(--global-kb-spacing-md, 2rem);padding-bottom:var(--global-kb-spacing-md, 2rem);padding-left:var(--global-kb-spacing-md, 2rem);}.kadence-column4069_22049d-f3 > .kt-inside-inner-col,.kadence-column4069_22049d-f3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_22049d-f3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_22049d-f3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_22049d-f3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4069_22049d-f3 > .kt-inside-inner-col{background-color:var(--global-palette8, #F7FAFC);}.kadence-column4069_22049d-f3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4069_22049d-f3{position:relative;}@media all and (max-width: 1024px){.kadence-column4069_22049d-f3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column4069_22049d-f3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4069_22049d-f3 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id4069_d88a4f-81 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:20px;}.kt-accordion-id4069_d88a4f-81 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:var(--global-palette9, #ffffff);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-5xl, 10rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette9, #ffffff);font-size:var(--global-kb-font-size-md, 1.25rem);line-height:1.1;letter-spacing:-0.2px;font-family:var( --global-body-font-family, inherit );font-weight:500;color:var(--global-palette3, #1A202C);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id4069_d88a4f-81 .kt-blocks-accordion-header:focus-visible{background:var(--global-palette9, #ffffff);border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id4069_d88a4f-81 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);background:var(--global-palette9, #ffffff);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id4069_d88a4f-81:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}@media all and (max-width: 1024px){.kt-accordion-id4069_d88a4f-81 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:var(--global-kb-spacing-3xl, 6.5rem);}}@media all and (max-width: 1024px){.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id4069_d88a4f-81 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id4069_d88a4f-81 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id4069_d88a4f-81 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:20px;}.kt-accordion-id4069_d88a4f-81 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-right:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id4069_d88a4f-81 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id4069_d88a4f-81 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id4069_d88a4f-81 kt-accordion-has-15-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane4069_ce7b7f-cc\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Wat is het verschil tussen klachtenadministratie en klachtenregistratie?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>Klachtenregistratie<\/strong> is het noteren van binnenkomende klachten. Klachtenadministratie gaat een stap verder: hierbij worden klachten ook opgevolgd, gekoppeld en geanalyseerd.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane4069_ecb6db-20\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Kan ik ook klachten over vervoerders registreren?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Ja. Sprinter 3000 maakt het mogelijk om niet alleen klantklachten, maar ook klachten richting vervoerders of partners vast te leggen.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane4069_990a20-07\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Hoe helpt klachtenadministratie bij klanttevredenheid?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Door klachten serieus en systematisch te behandelen, voelen klanten zich gehoord. Een snelle en duidelijke opvolging versterkt de relatie en vergroot de kans op herhaalde opdrachten.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-image4069_379e97-90 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image4069_379e97-90\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"381\" height=\"88\" src=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/cropped-cropped-Sprinter-3000.png\" alt=\"Klachtenadministratie\" class=\"kb-img wp-image-3516\" srcset=\"https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/cropped-cropped-Sprinter-3000.png 381w, https:\/\/sprinter3000.com\/wp-content\/uploads\/2024\/05\/cropped-cropped-Sprinter-3000-300x69.png 300w\" sizes=\"auto, (max-width: 381px) 100vw, 381px\" \/><\/figure><\/div>\n\n\n<style>.kb-row-layout-id4069_5d3149-86 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id4069_5d3149-86 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id4069_5d3149-86 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1200px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-3xl, 6.5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4069_5d3149-86 > .kt-row-layout-overlay{opacity:0.00;}@media all and (max-width: 1024px){.kb-row-layout-id4069_5d3149-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id4069_5d3149-86 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4069_5d3149-86 alignfull has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column4069_04c8d5-25 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xxs, 0.5rem);padding-right:var(--global-kb-spacing-xxs, 0.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);padding-left:var(--global-kb-spacing-xxs, 0.5rem);}.kadence-column4069_04c8d5-25 > .kt-inside-inner-col,.kadence-column4069_04c8d5-25 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column4069_04c8d5-25 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4069_04c8d5-25 > .kt-inside-inner-col{flex-direction:column;}.kadence-column4069_04c8d5-25 > .kt-inside-inner-col > 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.wp-block-kadence-advancedheading.kt-adv-heading4069_b37325-11[data-kb-block=\"kb-adv-heading4069_b37325-11\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4069_b37325-11 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4069_b37325-11[data-kb-block=\"kb-adv-heading4069_b37325-11\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading4069_b37325-11, .wp-block-kadence-advancedheading.kt-adv-heading4069_b37325-11[data-kb-block=\"kb-adv-heading4069_b37325-11\"]{font-size:55px;}}<\/style>\n<h2 class=\"kt-adv-heading4069_b37325-11 wp-block-kadence-advancedheading has-theme-palette-2-color has-text-color\" data-kb-block=\"kb-adv-heading4069_b37325-11\">Snel en zonder omwegen de kortste weg<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b, .wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b[data-kb-block=\"kb-adv-heading4069_d9ebfe-7b\"]{margin-top:var(--global-kb-spacing-sm, 1.5rem);text-align:center;line-height:1.8;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b[data-kb-block=\"kb-adv-heading4069_d9ebfe-7b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading4069_d9ebfe-7b[data-kb-block=\"kb-adv-heading4069_d9ebfe-7b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading4069_d9ebfe-7b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading4069_d9ebfe-7b\">Kom te weten wat SPRINTER 3000 voor jou kan betekenen en maak het jezelf gemakkelijk. <\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kt-btns4069_6db50b-5c, .site .entry-content .wp-block-kadence-advancedbtn.kt-btns4069_6db50b-5c, .wp-block-kadence-advancedbtn.kb-btns4069_6db50b-5c, .site .entry-content .wp-block-kadence-advancedbtn.kb-btns4069_6db50b-5c{margin-top:var(--global-kb-spacing-md, 2rem);}.wp-block-kadence-advancedbtn.kb-btns4069_6db50b-5c{gap:var(--global-kb-gap-sm, 1rem);flex-direction:row;justify-content:center;align-items:center;}.kt-btns4069_6db50b-5c .kt-button{font-weight:normal;font-style:normal;}.kt-btns4069_6db50b-5c .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns4069_6db50b-5c .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns4069_6db50b-5c .kt-btn-wrap-0 .kt-button:hover, 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#2D3748);border-bottom:0px solid var(--global-palette4, #2D3748);border-left:0px solid var(--global-palette4, #2D3748);}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn4069_4c0e08-21.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn4069_4c0e08-21.kb-button:focus{border-top:1px solid var(--global-palette2, #2B6CB0);border-right:1px solid var(--global-palette2, #2B6CB0);border-bottom:1px solid var(--global-palette2, #2B6CB0);border-left:1px solid var(--global-palette2, #2B6CB0);}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn4069_4c0e08-21.kb-button{border-top:0px solid var(--global-palette4, #2D3748);border-right:0px solid var(--global-palette4, #2D3748);border-bottom:0px solid var(--global-palette4, #2D3748);border-left:0px solid var(--global-palette4, #2D3748);}.wp-block-kadence-advancedbtn .kb-btn4069_4c0e08-21.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn4069_4c0e08-21.kb-button:focus{border-top:1px solid var(--global-palette2, #2B6CB0);border-right:1px solid var(--global-palette2, #2B6CB0);border-bottom:1px solid var(--global-palette2, #2B6CB0);border-left:1px solid var(--global-palette2, #2B6CB0);}}<\/style><a class=\"kb-button kt-button button kb-btn4069_4c0e08-21 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/sprinter3000.com\/demo-aanvragen\/\"><span class=\"kt-btn-inner-text\">Vraag meteen een demo aan<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Klachtenadministratie Effici\u00ebnt en professioneel klachtenbeheer Professioneel klachtenbeheer voor expediteurs en logistieke bedrijven Een goede klachtenadministratie is cruciaal voor elke expediteur of logistiek bedrijf. Klanten verwachten niet alleen dat hun zendingen tijdig en correct aankomen, maar ook dat eventuele problemen professioneel worden opgepakt. Met Sprinter 3000 beschik je over een ge\u00efntegreerde module waarmee klachten, problemen en&#8230;<\/p>","protected":false},"author":2,"featured_media":2817,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"default","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-4069","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/pages\/4069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/comments?post=4069"}],"version-history":[{"count":27,"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/pages\/4069\/revisions"}],"predecessor-version":[{"id":4782,"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/pages\/4069\/revisions\/4782"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/media\/2817"}],"wp:attachment":[{"href":"https:\/\/sprinter3000.com\/en\/wp-json\/wp\/v2\/media?parent=4069"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}