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SPRINTER 3000 answers all your questions
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Questions about Sprinter 3000?
Do you use Sprinter 3000 and have a question about our software? Then click in Sprinter 3000 on the question mark at top right of screen.
The help menu provides detailed explanations on how the software works, including screenshots and examples.
Still can't figure it out or would you prefer personal contact? Do not hesitate to contact us. Our helpdesk staff are ready to help you!
Failure outside helpdesk opening hours?
If you have an urgent problem with Sprinter 3000 or your customs declarations, please leave a voicemail message on the emergency number. You can obtain the emergency number by calling our helpdesk outside office hours +31 (0)165 56 56 67.
Please note that the emergency number is for urgent problems only, for all other breakdowns and/or queries please email to support@sprinter3000.com.
Your query will be dealt with on the next working day.
Are you facing a challenge? No worries!
We can, if necessary, watch live with you through Teams to reach a solution faster.
For questions about sprinter 3000 contact
With us, no hassles, no queues and no anonymous ticketing systems. We are a software provider with a hands-on mentality, specialising in small and medium-sized enterprises within the transport sector. You can just call us that simple.
We believe in personal contact and short lines of communication. Whether you have a question about your software, just want to spar about a logistics process or need quick help with a malfunction: we are there for you. We always try to get back to you personally within a few hours, because we know how precious your time is.
Our software is designed specifically for the dynamics of the transport world. We know the challenges of being on the road, planning trips, managing equipment and keeping records. That is why we build solutions that are practical, work fast and are easy to use in the office and on the road.
With us, you don't get a standard answer, but customised solutions that really help you. And that starts with good contact. So whether you are a customer or just curious about what we can do for you, let us hear from you.
Call us, send an e-mail or fill in the contact form. We are at your service. However you contact us we will answer all questions about sprinter 3000 for you. Not clear after the first time? Don't hesitate, our support team will be happy to help you. If the question is too big to answer “just now”, a meeting with one of our consultants is also easily arranged.
contact details
+31 (0)165 56 56 67
support@sprinter3000.com
Opening hours
Mon to Fri: 09:00 - 17:00 (CET)
Excluding Dutch public holidays
Common questions in Sprinter 3000
Q: My account has been blocked. What should I do?
A: Contact your supervisor or system administrator. They can unblock your account. We cannot do this.
Q: I don't remember my password, but my account has not been locked yet.
A: Press the Forgot your password/Forgot your password? and follow the on-screen instruction.
Q: I get an error message on a customs declaration that has been submitted.
A: Please contact the Customs. They can help you with the content of your declaration. We do not give advice on the content of your customs declaration, as we do not know the logistical and fiscal situation of you and your client.
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Send us a message and we will get back to you as soon as possible.